Saturday, June 29, 2013

Letter #5


Dear Rowan,                                               July 5th     Wichita, KS

I hate my life. In general at least, there are a few details that are really nice. This job is so many levels below the gutter ranking that I gave my last job that you would have to go sewer spelunking to find it, and even then you would need to prepare for a deep dive. I did not realize before that the customers from my last job were saints. They actually cared about their devices and were concerned in getting them fixed. They knew that their little electronic gadgets, as wonderfully handy and useful as they were, they were still privileges, not rights. They were willing to work with the disembodied voice on the phone to troubleshoot and get their gadgets fixed, and they were grateful for my assistance when those gadgets did get fixed, and grateful for my efforts even when they would have to take their electronics into the shop. The customers at my new job (which I refuse to disclose, if only out of self respect, and no, it is nothing dirty, just degrading for my level of education) seem to think that the services this company provides are a right, not a privilege. And its not even a phone, its strictly for entertainment! These people could not troubleshoot their way out of an open paper sack, with a map, or instructions that said "go out the open end." Most of these gene pool rejects think that, no matter what the problem is, I have a magic button on my computer that will instantly fix their device. Even if it got dropped, or they spilled their beer on it and now its smoking heavily. And of course that is not their fault, our gadgets should apparently be beer-proof. And heaven forbid they have to actually do any troubleshooting, even something as supremely difficult as getting off their butts to make sure the darned equipment is plugged in (and I have gotten more than one call where that was indeed the issue. Apparently they thought you just set it in proximity of other devices needed to make it work, and it would do everything else itself), or turned on. Yes, most electronic devices do have a power button, which you need to press to get them to turn on and work! If step by step instructions are needed, I know I am in for a long call. The more steps there are for a person to go through, they dumber they seem to get. Even if they need to push the same darned button repeatedly, they find it with no problem the first time, and before the troubleshooting steps are finished I have to describe what the button looks like, its location relative to the customer, and what they are supposed to do once they find this suddenly mysterious button. Its like once they are on the phone their brains have a time limit after which there is a period of diminishing returns, culminating in the statement "just send out a tech!" And these are the customers who have made sure I understand that they are technologically savvy, and really didn't need to call because they know exactly what they are doing, it is just that their gadget is abnormal. Average customers begin with the tech demand, then the call goes downhill from there when I try to explain that the issue they have taken ten minutes describing to me can, indeed, be fixed with the simple push of a reset button, but that button is actually on their device, so they will have to go over to their device and push it themselves. Someday I am sure we will have holographic techs like the doctor on DS9 who can appear, push the button for them, then disappear again, just so they are not inconvenienced by having to take those four steps and extend their finger to push that one button.
And to add to my pathetic rant, I am still living in that same rat hole of an apartment, as there does not seem to be anything better within walking distance, biking distance, or even really driving distance of downtown Wichita. I have looked at several apartments, and it turns out that this pathetic sink hole is in fact a really nice apartment. Most of what I have found are listed as apartments, but with communal public spaces. Somehow what I picture as an apartment does not resemble a frat house, without the high general education level or quality of character of college freshmen. Or there are a few apartments which are in fact studios with a curtain for the bathroom, and the studio area is just large enough to fit a single bed and a one-person table and chair space, with the kitchen being a part of one wall, usually adjoining the bathroom curtain. Now, I will say that I have been avoiding looking at anything with with a lease longer than six months, since if I cannot find a better job by then I am throwing another dart.
Among the as yet limited bonuses for living in Wichita, they have an amazing fireworks display for the 4th of July. There were 12 different fireworks shows in the Wichita area, and if you went up onto the roof of one of the tall buildings downtown (which they let you do, I didn't even have to try and sneak up to the roof) I could see all of them. Plus there was a party on the roof, which was fun even if I didn't know anybody, except a few acquaintances from work. Other than the fear of electrocution from lightning strike, this would be a great place to come to and storm-watch. Everything is so flat I feel like I can actually see the curve of the Earth. It is a little disconcerting, really. All the week leading up to the 4th there were parades and festivals, most of them with free food, which was great, since most of it was home cooked real food, not prepackaged boxed stuff.
Oh! And remember I told you about the Arkansas River Trail? It is a wonderful, magical place to be on a summer evening. There are fireflies everywhere! Apparently fireflies like water, and the trail runs along the river, so it is a trail full of wonderful, whimsical blinking bugs! I had never seen fireflies in real life before, just on tv. They are so amazing to see in person! I actually climbed a tree along the trail just so I could sit above them and watch them. I must have been up there for at least an hour, just watching the fireflies blink. And I can play with them too! If I blink the little flashlight on my keychain just right, I can get fireflies to come to me! 
Right up until I got my first grumpy customer call when I went back to work after my weekend when I first discovered the fireflies, they made Wichita feel like a worthwhile decision, which is the first time that has happened since I have been here. The other thing I discovered that weekend, which was the first time I went down onto the Arkansas River Trail, is the wonderful smell of running through sweetgrass and prairie sage fields in the morning. It is intoxicating, and would be even if those runs were not the best parts of my days right now, excepting the fireflies.
There have been a few more tornado warnings in the past month and a bit, but nothing that has come close to Wichita. I am certainly not sad to have been missed by the weather this tornado season. Locals here tell me that the tornado season is over now, except for a smaller season in the fall, but apparently spring is the big time for tornadoes, so if we have made it into summer without getting hit by one, we should be ok until the season comes around again next year.
While we may not be getting tornadoes, we are also not getting any rain. The locals say it probably won't come until Fall now, which means the world around here is turning brown. I understand why so few houses have manicured lawns now, it would cost too much to water them and keep them green. Instead folks seem to go for a sort of desert yard, with rocks and weeds in place of grass and shrubbery. Between the cost of watering, and the ticks, who would bother to keep up a good lawn? I would be too worried about the ticks to go into the yard to have a picnic or lay down and watch the clouds, even with a blanket. Bugs can move fast over blankets, all it would take was a minute or two distracted, and they could be eating you, like little buggy zombies gnawing away!
I got your letter! I am glad to hear that the great NYC is just as crazy and hectic as ever. If it wasn't, I am not sure what I would think about it, of all cities that one is supposed to never sleep and never stop. I am not sure I could stand that sort of pace though, I come from a small town and the mad dash of the city seems overwhelming. I mean, even lazy Wichita seems rushed compared to Arbuckle! I am afraid I don't feel very brave for moving out here, I just feel lost and adrift, and I feel like maybe this was a really bad idea after all. I don't know, things just are not working out they way I had imagined. I feel like I went from spinning my wheels in Arbuckle to spinning my wheels in Wichita. Same stagnation, different city. You would go crazy trying to live out here with me, it is so slow that I am nearly going crazy and I am used to the laid back rhythm of a smaller town than this. Somehow the anonymity of a bigger town makes it seems slower paced, since there are not people I know all around to pass the time with.
It sounds like we are both searching for something to give us the kick start we need to get our lives going. But we will find it, both of us, I just know it. I just don't know when we will find it. But if it doesn't show up soon I am going to hunt it down, pummel it into being the future I want it to be, then drag it up to New York so you can get things started for yourself too!
Here's hoping for better days and a bright future for us both!

Your friend,
Emily

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